P U B L I S H I N G professional expertise distilled. Salesforce CRM: The Definitive. Admin Handbook. Paul Goodey. Chapter No "Configuration in Salesforce. Did you know that Packt offers eBook versions of every book published,. Salesforce CRM Admin Salesforce CRM: The Definitive Admin Handbook. Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios.
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Salesforce CRM: The Definitive Admin Handbook. A comprehensive, power- packed guide for all. Salesforce Administrators covering everything from setup and. Salesforce CRM – The Definitive Admin Handbook - Third Edition - Paul .. offers eBook versions of every book published, with PDF and ePub files available?. Learn how to successfully administer, build, and manage Salesforce CRM and Salesforce mobile solutions using real-world and best practice.
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With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. The book begins by guiding you through setting up users and the security settings and then progresses to configuration, data management, and data analytics.
We swiftly move on to the setting up of organization wide features that affect the look and feel of the application.
Process automation and approval mechanisms are covered next, along with the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. This book details Salesforce CRM system administration in a practical way and is an invaluable reference for both new administrators and experienced professionals. At the end of the book, techniques to further enhance the system and improve the return on investment Salesforce mobile apps and mobile administration are covered, along with Salesforce Adoption Manager.
Every chapter is complete with a section containing example questions of the type that you might encounter in the certification examination. Paul Goodey has over 25 year's of experience developing web technology solutions for companies of all sizes across a variety of industries and has been building solutions with Salesforce CRM since Paul has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users.
He is a keen and active member of Salesforce's administrator and developer online communities. Sign up to our emails for regular updates, bespoke offers, exclusive discounts and great free content.
Log in. My Account. Log in to your account. Whether you are a novice or a more experienced admin, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform. By the end of the book, you will be ready to configure and administer a Salesforce CRM system in a real-world environment which fully supports your business needs.
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