Desktop support engineer interview questions answers pdf


Top 50 Desktop Support Interview Questions & Answers . 43) What is the difference between server OS and desktop OS? Download PDF. Desktop & Technical Support Interview Questions and Answers - Download as Word Doc .doc), PDF File .pdf), Text File .txt) or read online. System (DNS) is an Internet Engineering Task Force (IETF) standard name service that allows your. Interview question for desktop support engineer - Free download as Word Doc . doc /.docx), PDF File .pdf), Text File Download as DOCX, PDF, TXT or read online from Scribd .. System Administrator interview questions and

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Desktop Support Engineer Interview Questions Answers Pdf

+ Desktop Support Interview Questions and Answers, Question1: What is active It is prized by engineers because it uses very small amounts of electric. DESKTOP ENGINEER Interview Questions and Answers pdf free Desktop engineers provide support and implementation services to. Apps Technical Interview Questions and Answers PDF. Desktop Support Engineer - Interview. Questions and Answers. Updated Download the Questions as a.

Active directory authorizes and authenticates all users and computers in a window domain network, ensuring the security of the computer and software. Through active directory various functions can be managed like creating admin users, connecting to printers or external hard drives. DHCP stands for dynamic host configuration protocol. It is used to allocate IP addresses to a large number of the computer system in a network. It can be used to communicate with the other PCs in the network. The superscope becomes when you combine two or more scopes together. DNS is like a translator for computers, computers understand the number and not the alphabet. For example, if we type like hotmail. When we convert an IP address into names is called Reverse lookup, while converting names into IP address is called Forward lookup. Cross cables are used to connect two computers without using switches.

Question 6. The record is also found in DNS. Question 7. What Is Ipconfig Command? Question 8. Cross cables are used to connect two computers without using switches. Domain is a set of computers which network recognized by the internet. It can be used by centrally administer computers. It is created when you install active directory. Question You need to re-install another system, latest anti-virus software and an O.

S with latest patches. Before you start your system, connect the infected HDD as a secondary drive then scan and clean the infected hard drive. Once done, you can copy the files into the system. What Is The Operating System? Operating system acts as an interpreter between computer application and hardware. It works as an user interface. The two types of operating systems are: Explain About Ras Server?

It allows operating the tool or information that typically resides on a network or IT devices through combination of hardware and software, for example connecting to printer or file. It is usually used for mobile users who are in the network. It uses telephone line to provide connectivity to its users. It can also connect two or more than two offices in the network. Explain About Vpn Server? It is a private communications network often used by companies or organizations to communicate confidentially over a public network.

This is used by the mobile users in the network. RAS is truly a local area connection between two connections whereas, VPN is a local connection spread over large area. What Is Ias Server? For many types of network access like wireless, authenticating switch and remote access dial-up they perform accounting and auditing, centralized connection authentication and authorization.

If all pinged replies successfully check to see the proxy settings through Lan Settings on your Browser. Depending on the structure of your corporate network you might need to check the mac address of the user's workstation on the cisco switches if used to find out which VLan is it in and move it to the correct VLan.

What Are The Benefits? When one or more computers work together as a single system by sharing their resources is known as clustering. The benefits of clustering are that it reduces the load on one single system by sharing the load also it is used for redundancy of the services. Group is a collection of the user account. It provides the simplified administration in the network. What Is A Child Domain?

A child domain is the member domain of Windows Active Directory. Benefits of child domain are: OU means for Organizational Unit. It is a container within Active Directory which can hold users, groups and computers. It is the smallest unit on which administrator can assign group policy settings. Explain Group Policy? Group policy provides the stream line access to all the users in the network, it can be used to define the users security and networking policies.

By group policy you can keep control over certain function like not allowing the users to shut down the system or using the control panel or running the command. Group policy is applicable on active directory container like OU, site and Domain. DC stands for domain controller and ADC stands for additional domain controller. ADC is a backup of domain controller. Domain controller is a server that checks the security measures like user id, password.

There is one difference between domain controller and additional domain controller, on DC all five operational roles are available while in ADC only three operational role is available.

Operational roles for DC Domain controller are: Default gateway is the IP address of the router in the network. In any case, if the users wants to switch on to another network, or if they cannot locate their particular network than their query will be forwarded to default gateway.

To take a back-up in the ms outlook, you have to go in control panel.

Desktop Support Interview Questions & Answers

In control panel you have to go under mail option and then open the data file, select personal folder and click on open folder. After that, you have to copy. What Is Bus Speed? Name The Active Directory Partitions?

There are three types of active directory partitions. Fixboot write a new partition boot sector on to the system partition. The maximum number of the logical drive that can fit on a physical disk is 24, while the extended partition can only have 23 logical drives.

What Is B Router? B router means Bridge router. To provide communication between two or more different network like computer to computer or computer to internet, B Router is used.

Gateway works on different network architecture and router works on same network architecture. A packet is a logical grouping of information that comprises a header which contains user data and location information. It is a standard electronic interface that allows personal computers to communicate with peripheral hardware such as disk drives, tape drives, printers, CD-ROM drives.

They are segregated into five classes. Explain The Term Fixmbr? It repairs the Master boot record of the Partition Boot Sector. Explain The Term Sid? SID stands for Security Identifier. Differential backups will select only files that are changed since the last backup. Example, On Sunday you do a backup of a 5 text file each of 40 MB.

Total backup size will be MB. Under Differential backup, only the changed text file will be backed up. Total backup size will be 40MB. Under Incremental backup, only the data corresponding to the 2 lines will be backed up. Total backup size will be just in bytes. Server OS gives centralized administration for users, shared resources and security while desktop OS gives access to only local administration. Lastly, the questions mentioned above are very tricky and also very important for the interview of a Desktop Support Engineer.

These are a few tips which will help you to prepare before going for the interview:. Before you go to the interview, do a detailed study of all the topics related to the interview and the post you are applying for. Also ,cover a bit on the latest technologies available or launched in the market. Always thoroughly read the resume and do not copy and paste a single thing form anywhere, so that you will always remember the mentioned strengths and weaknesses in the resume.

Also ,there will be no mistakes in the resume and everything will be up to date. Make sure that you attach a copy of all your professional and educational certificates along with the resume as it makes a professional image in front of the interviewer and also it will make it easy for the interviewer to go through your profile and cut short some of the questions during the interview.

With this ,I hope that it will help you to prepare well for the post of Desktop support engineer and you will be able to answer the questions asked to you in the most convincing way possible when you are in the INTERVIEW …. Tuesday, April 16, Write for us Contact Us. What is the Best programming Language to Learn? Best Hypothetical Interview Questions and Answers. Top 14 Reasons. Male vs Female Leadership: Differences and Similarities. What is Employment At Will? Pros and Cons.

Mobile Monitoring Apps: A Risk or Opportunity for Businesses. How to Improve Concentration and Memory Easily? How to Become a Full Stack Developer? What is the Difference Between Enquiry and Inquiry? Range of Class A IP address How many bytes are there in MAC address Active Directory directory service provides the means to manage the identities and relationships that make up network environments. Types of backups in Window OS For example we can create.

Range of Class C IP address Transmission speed of T1 carrier 1 What is Active Directory? A central component of the Windows platform. Range of Class B IP address Difference between primary and secondary partition Default subnet mask of Class A. What are scopes and super scopes? Dynamic host configuration protocol. Its called host record and it has the mapping of a name to IP address.

Scope contains IP address like subnet mask. This makes the IP management very easy.

This record is also found in DNS. DNS IP address. Its used to allocate IP addresses to large number of PCs in a network environment.

Cross cable. When we combine two or more scopes together its called super scope. Forward lookup: Converting names to IP address is called forward lookup. So to make it easier for us what we do is we assign names to computers and websites.

The computer understands only numbers while we can easily remember names. From the output we can find out the IP address. When we use these names Like yahoo. Reverse lookup: Resolving IP address to names is called reverse lookup.

What is a cross cable? Cross cable: What could be the maximum length of the LAN cable? The way the paired wires are connected to the connector RJ45 is different in cross cable and normal LAN cable.

Its the record needed to locate the mail servers in the network. The theoretical length is meters but after 80 meters you may see drop in speed due to loss of signal. If this doesn't work than boot the computer in safe mode. Best way to resolve it is to boot the computer is "Last known good configuration". RIS stands for remote installation services. Outlook express used odb file. Help Desk: Quick Guide: What file is used by outlook express? PST file is used to store the mails locally when using outlook or You save the installed image on a windows server and then we use RIS to install the configured on in the new hardware.

When DHCP server is not available the Windows client computer assigns an automatic IP address to itself so that it can communicate with the network computers. It's a security boundary which is used to manage computers inside the boundary. Its in the range of We can use it to deploy both server and client OS.

VPN stands for Virtual private network.

Desktop Support Engineer Interview Questions and Answers | ToughNickel

Domain can be used to centrally administrator computers and we can govern them using common policies called group policies. If it boots up than the problems with one of the devices or drivers. Imaging or ghosting also does the same job of capturing an installed image and then install it on a new hardware when there is a need. Please visit the link below to find out how to configure outlook and outlook What do you do when you get blue screen in a computer?

How do you troubleshoot it? BSOD stands for blue screen of Death. We can't do the same with workgroup. OST file is used when we use outlook in cached exchanged mode. VPN is used to connect to the corporate network to access the resources like mail and files in the LAN. What is the difference between a domain and a workgroup? Domain is created when we install Active Directory. ITs in the range of VPN can be configured using the steps mentioned in the KB: Switches which can be administered are called manageable switches.

On no manageable switches we can't do so. Connect the infected HDD as secondary drive in the system.

A reboot of the computer fixes the problem.. What to do to resolve this issue? Update the network card driver. What type of user can add a system to the domain? Please visit the article below and read "Adding the Workstation to the Domain" http: Switch sends the traffic to the port to which its meant for.

How to recover the data? Install another system. For example we can create VLAN for on such switch. Before you answer this question. Have you used imaging software before? How do you find these tools useful? Antivirus with latest updates. What desktop operating systems are you familiar with?

Once done scan and clean the secondary HDD. It also receives the traffic and sends it across but it uses the routing protocols to do so. This being said. Why we use it? Router is a switch which uses routing protocols to process and send the traffic. Elaborate on. Automation tools are an important part of your job as a desktop support technician.

Desktop Support Interview Questions & Answers

You never know whether the company may be evaluating the migration to a different OS. Once done copy the files to the new system. Hub sends the traffic to all the ports.

Install the OS with the lates patches.. General Questions Q. What do you see yourself doing two or three years from now? As a desktop technician. Hiring managers want you to stick around. When responding.

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