This guide offers solutions for when you store your contacts in the Contacts folder but they don't show up in the Outlook Address Book. This article describes how to troubleshoot the following Offline Address Book issues in Microsoft Outlook in a Microsoft Office environment: Users can't download the Offline Address Book. You receive nondelivery report (NDR) messages when you use the Offline Address Book to. Create an address book in Outlook or Outlook to look up and select names, email addresses, and contact groups when you send email.
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hi, i have an issue with outlook (installed via office ) and an office user. the user can add a new contact using the people app. The problem as initially reported to me was that some autocomplete in a new message with Suggested Contacts->disabled NIC->Clicked. Make sure the Outlook Address Book is installed by doing the following: On the Tools menu, click E-mail Accounts. Under Directory, click View.
Press OK and restart Outlook.
The Outlook Address Book Service is now added. Now you can go back and check your contacts folder once more. If the contacts are there, great!
Check your old computer or location you copied the file from for other pst-files. If you used the Export option to create the backup, then you most likely forgot to choose the contacts folder during the export process.
This is necessary when you have other accounts connected to your Outlook. If you go back into your Address book options you will be able to change the default.
If for some reason after all of this you still have nothing happening then you may need to rebuild the contacts folder in Outlook. If so then you can sync them once again with Outlook.
If not then you can try to add all senders and recipients as contacts to try to rebuild your contact list. It may take some patience but one of these will fix your contacts missing in Outlook problem.
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